General Terms and Conditions for holidays in India, Nepal and Bhutan

Advance Booking Fee 

30 days or more before departure:

25% of total cost

29-15 days before departure:

50% of total cost

Less than 7 days before departure:

100% of total cost


Introducing the hold and pay plan!

·         You can now book this package online by paying just Rs.500 per person.

·         Soon after your booking, you will shortly receive a call from our call centre executive to brief you on the balance payment plan.

·         We will hold your booking for 48 hours without any additional payment. Any price fluctuations within 48 hours will not be charged/refunded.

Important: The booking stands liable to be cancelled if 100% payment is not received less than 10 days before date of departure.


Cancellation Policy 

If You Cancel Your Holiday :

·         You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below: 


Cancellation charges per person

30 days or more before departure:

25% of total cost

29-30 days before departure

50% of total cost

Less than 7 days before departure

100% of total cost

  1. in case you reserve your booking by paying Rs.500 per person, the same will be non-refundable in case you do not pay the remaining amount or cancel your holiday.
  2. In case the booking is for a group of more than 8 travelers, the cancellation charges may be up to the total cost of the package, depending on the supplier penalties.


If We Change or Cancel Your Holiday :

·         We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements. Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.

·         If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather)

·         We shall first try to offer alternative dates for the tour if the tour hasn’t already commenced.

·         If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.

·         In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.

If you want to change your holiday plan 

·         After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

If you have a complaint 

·         If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavour to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

All booking vouchers and tickets will be provided 3 days before departure.

Our liability 

·         In case any promised travel arrangements are not provided by Burhanpur Holidays employees or agents as promised, we will compensate you up to the limit of the cost of such arrangements.

·         Burhanpur Holidays does not accept any responsibility for third party services or service providers like hotels, transport etc. For example, transporters are responsible for travel delays while hotels are responsible for inefficient service or lack of hospitality.

·         Burhanpur Holidays is only a tour operator. At no time shall Burhanpur Holidays be held responsible for your acts of misdemeanour/omission and your personal affairs. For example, Burhanpur Holidays shall not be held responsible for ensuring the safety of your personal belongings, travel documents, etc. at any time before, during or after the holiday.

Holiday Insurance 

·         You are requested to purchase your own travel or holiday insurance. Burhanpur Holidays shall not be held responsible for this service.

Exactness Not Guaranteed 

·         Burhanpur Holidays cannot and does not guarantee the exactness of any service in the package. For example, photographs of the interiors of hotel rooms posted on our website have been provided by the respective hotels. Hence, Burhanpur Holidays does not guarantee the visual appeal of your room. Burhanpur Holidays wants you to have an enjoyable experience but we cannot and do not guarantee or represent that such a package will be as per your perception or imagination.

General Notes 

·         Burhanpur Holidays will inform you of any change in prices and only after your confirmation, will we proceed with the booking. There will be no reduction in cost for any unutilized service.

·         Surcharges may be applicable over and above the package cost for the requested period. Burhanpur Holidays will inform you of such costs at the time of booking or before confirmation.

·         You need to make an advance payment at the time of confirming the tour and make the balance payment 35 days prior to the departure of the tour.

Forfeiture of deposit 

·         Burhanpur Holidays reserves the right to forfeit the non-refundable, interest-free deposit paid by you in the following situations: a) If you cancel the booking b) If you fail to adhere to the payment schedule c) If you are unable to get the visa of any country d) If you are unable to travel because of sickness, on medical grounds or any other reason. The scale of cancellation charges mentioned under ‘Cancellation Policy’ shall be applicable and binding.


·         These are the sole and complete terms and conditions governing the tour operations, supplemented only by the User Agreement. No employee of our company or any agent has the authority to amend, modify or change these conditions, and you are advised to rely on the term "as is". Burhanpur Holidays reserves the right to change or modify these ‘Terms and Conditions’ at any time without notice.


Day 1: Board a Volvo at 7:30 Am/ 9 am from Sarai Kale Khan ( Delhi ). 04 hrs – 5 hr journey , Pick up from Agra Bus Stand, Drop to hotel Overnight stays at the hotel.

Day 2: Take a full day sightseeing tour and visit Taj mahal , Red Fort, Fatehpur Sikri observatory Full day local sightseeing by Individual car .Overnight stay at the hotel(B).

Day 3: Morning breakfast at hotel. In time check out from the hotel and transfer to agra bus stand. , Board a Volvo from agra at 1 pm . Will Reach Delhi at 4pm

 Tour End


1. Return A/c Volvo BusTickets

2. Accommodation for 02 night & 03 days for Couple

3. Welcome drink on Arrival

4. Daily Breakfast

5. Pick up & Drop from Agra bus stand by Individual car

6. Full day Local sightseeing by Individual car

7. Inclusive of All taxes

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